Springeteers
We called our colleagues Springeteers. Mostly because that sounds fun, but we at some point also created an official role for it. In your Employment agreement , it's literally stated that you have to energise that role:
In January 2022, this was the entire Springeteer role as defined by the 🟡Holacracy 📖Governance: circles & roles process. We've changed all the links to link to this handbook instead of the 🆘Internal Helpdesk System we actually linked to.
Purpose:
- Best employee of Springest
Accountabilities:
- Adhering to the Springest sickness policy
- Adhering to Communication Rules of Engagement: https://springe.st/communication
- Adhering to Springest security policy: https://springe.st/security
- Adhering to the Code of Conduct: https://springe.st/code-of-conduct
- Setting your status in Slack when you work remotely or are away / in meetings longer than 2 hours, and in Slack / Gmail / Asana when you're on holiday.
- Having quarterly GTD sessions with a GTD coach and reviewing your GTD every week
- Cleaning your desk and cleaning up after yourself in general (also clean up after guests)
- Attending monthly and presenting at least twice yearly at Friday Town Hall Meeting
- Attending one Alignment tactical per quarter in person or remote
- Mastering the Springest skills https://help.springest.biz/article/1309-the-10-springest-skills
- Figuring out how things work by reading the internal helpdesk before asking someone to solve your problem, and making a task to add it to the helpdesk if you can’t find it
- Following the "Product feedback process" when reporting bugs or making product project requests ( http://help.springest.biz/article/775-rules-of-engagement-product-feedback )
- Following the access request policy ( https://help.springest.biz/article/1697-how-to-request-access-to-service-x-mailbox-y-or-tool-z ) when requesting (additional) access to tools, services or Help Scout mailboxes.
- Being conscious of your own happiness, rating it monthly, documenting your own Happiness Hour (HH) talks and actively solving tensions within and outside of Holacracy to improve your happiness
- Giving 360° feedback about other Springeteer's Skills, Values and Roles, as well as regularly recognising and appreciating them for their work
- Asking Proofreading role in Marketing circle for feedback on all written long-form content, on in- and external communication like newsletters, emails, blog posts, helpdesk articles, help items, app messages, saved replies and landing pages.
- Taking at least 20 vacation days per year
- Publishing at least one Sputr post every quarter
- Updating your hours spent per circle in the
Resources / hours per 
Person per 
Circle project: https://springe.st/resources